covid cancellation

MySnow Covid-19 2021 Travel Assurance - Hoshino Resorts TOMAMU

Relax and start ski dreaming

Book a New 2021/22 Hoshino Resorts TOMAMU Ski package with MySnow Holidays between the 1st January 2021 and 28th of February 2021 and be comforted in the fact that under out new Travel Assurance policy you have the option of a 100% refund or a 100% travel credit for your 2021 Hoshino Resorts TOMAMU Ski holiday. MySnow Holiday's Assurance policy comes at no extra cost to provide peace of mind for travelers.

How it works

This policy needs to be added in at time of your booking and will be displayed on the travel itinerary so you know that it is active and can check at any time its validity. If borders between Australia and Hoshino Resorts TOMAMU are not open 14 days prior to departure you have the option to:

100% Refund
Full refund on land portions of your booking - Air and travel insurance not included in this.

100% Credit
Full credit on the land portion of booking with no expiry date on the credit.

Free date changes to your booking with no additional fees*

Terms and conditions

COVID-19 Cancellation Policy: If you are unable to travel due to Government Travel Restrictions between Australia and Hoshino Resorts TOMAMU at least 14 days prior to travel, you will be given the option to cancel your land booking without any fees. We will offer you a full credit or refund of the land value paid to us. This policy is valid for new bookings made between 1 January 2021 & 31 January 2021. This policy will appear on the itinerary if applicable. Land packages are all components excluding airfares and travel Insurance policies, and are subject to their own terms and conditions. Final payment on all bookings must be made no later than 70 days prior to travel for this policy to remain valid. This policy is not a travel insurance policy and only covers cancellation due to Government Travel Restrictions. Standard terms & conditions will apply outside of these conditions.

Our Accreditations:

To maintain our industry accreditations strict criteria must be met, including financial reporting and independent auditing. The directors of MySnow Holidays are focused on best business practices and the management of client funds. All client funds are held in separate client accounts, which is in line with IATA/ATAS requirements.

For peace of mind when purchasing travel, book with an accredited ATAS Travel Agent. ATAS endorses travel agents who have met strict criteria.

The Australian Federation of Travel Agents Limited (AFTA) is the peak body for Australia's travel agents, and represents member travel agents in Australia

The International Air Transport Association (IATA) supports aviation with global standards for airline safety, security, efficiency and sustainability

The Council of Australian Tour Operator (CATO) trade association representing the domestic and outbound land-supply sector of the Australian travel industryy

What we offer:

Below are the main products and services that we can include in your tailor-made ski itinerary. This is not the complete list, if you want anything added always ask and we will do our best to get you the most competitive price and product.

MySnow Holidays contracts directly with airlines to be able to bring you the best airfares. We offer Qantas, Air Canada, Virgin Australia, Singapore Airlines, Delta, United, Air New Zealand and many more. If you find airfares you like, let us know and we will do our best to match or beat any airfare.

The ski accommodation that we offer has been hand picked by our contracting team to offer you the best experience on or off snow. Our accommodation offerings are the most popular for the ski destinations, and we are able to offer exclusive rates for a number of ski properties.

Buying lift tickets as part of a ski package can save you up to 50% and also give you access to exclusive ski deals such as kids ski free or ski free days. Ask your ski expert for more information about these deals

We recommend anyone that hasn't skied or snowboarded before to take a lesson, as this is the best way to pick up the sport quickly and safely. Its also a great way to dust off the ski cobwebs if you are returning to the snow. The lessons are a great way to learn a new mountain from a local.

Equipment Hire
If you don't want the hassle of traveling with your ski equipment, ask about convenient ski or snowboard rental options. In a lot of resorts we can organise a ski concierge to bring rental gear to you or come to your room for private fittings, taking the much needed stress out of the process

Ground Transfers
We can arrange door to door transfers, from airport to ski resort / hotel, or private transfer options. It is important that when transfers are discussed that flights have been considered as ski resort transfers work off a schedule, so our expert ski consultants can make sure your custom itinerary matches to your flights.

If you want a day off from the ski slopes, there are many actitivies offered throughout the various resorts, the popular ones being dog sledding, tubing, ice skating, nature walks, snowshoeing, snowmobiling etc. These acitvities book out over peak times, so don't forget to include them when planning your trip.

Stopover Accomodation
If you want to add on extra city stop overs or activities, we have access to these and will make sure they fit into your itinerary.

The MySnow Difference

- Service and knowledge
- Low hold times
- Exchange rate guarantee
- Destination specialist res teams
- Team of skiers and snowboarders
- Competitive Wholesale rates for packaging
- Exclusive inclusions
- Best early birds specials in market

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Need Advice?

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We can build custom ski itineraries including:
flights, accommodation, ski lift tickets, ski equipment, ski lessons and activities

1300 697 669

Our friendly and skilled consultants are available Monday to Friday 9am-5pm (AEST) to answer any questions about your current or future ski holiday.

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